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Level 1

Setup Sales Tax

I'm using QB Enterprise Solutions 19 and trying to setup sales tax. I am having a problem that appears to be a system glitch. When checking Yes to the "Do you Charge Sales Tax?" in the Sales Tax Preferences, I'm prompted to setup my first tax item. No matter what I use for the Vendor name, I am told that "This name is already in use. Please choose another name." I have tried to Quick Add a new vendor. I have tried to Setup a new vendor. I have tried to enter the vendor beforehand and setup its type as a tax agency. Any way I setup my tax agency, I continue to get this message. I have tried running the Verify and Rebuild Utilities, all to no avail. Is there a workaround out there? This glitch is keeping me from setting up my import from my EDI vendor.

Solved
Best answer June 03, 2020

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Highlighted
QuickBooks Team

Setup Sales Tax

I'll make sure that you can successfully set up your sales tax, DBAM_LLC.

 

The error message that you've encountered is a symptom of data integrity issue. Utilizing the Verify and Rebuild function is a good start to isolate the issue since this process involves scanning your company file for errors or data damage. Though, I can share another set of  troubleshooting steps to get rid of this error. We can use the QuickBooks File Doctor to fix company file issues in QuickBooks Desktop.

 

First, let's download and install the most recent version (1.4.0.0) of QuickBooks Tool Hub. Then, we'll have to open the file you downloaded (QuickBooksToolHub.exe) and follow the on-screen steps to install and agree to the terms and conditions. When the install finishes, double-click the icon on your Windows desktop to open the tool hub. To get the most out of your File Doctor experience, we recommend using it on Windows 10, 64-bit.

 

Once done, we can now run the Quick Fix my File utility:
 

  1. From the tool hub, select the Company File Issues tab.
  2. Select Quick Fix my File.
  3. Select OK when it completes and launch your QuickBooks.

If you still get an error message, we'll have to use the Run QuickBooks File Doctor function:
 

  1. From the tool hub, select the Company File Issues tab.
  2. Select Run QuickBooks File Doctor.
  3. In QuickBooks File Doctor, select your company file from the drop-down menu.
  4. You may select Browse and search to find your file if you're unable to view your file, 
  5. Select Check your file (middle option only) and then Continue.
  6. Enter your QuickBooks admin password and then select Next.

After the scan finishes, let's open QuickBooks and your company file, then set up your sales tax again. Please take note that your issue may have been resolved even if the scan says it was unsuccessful.

 

I encourage reading this guide to learn more about the process.

 

In case you'll need to review the tax you’ve collected and owed to your tax agencies. we can pull up your sales tax reports to ensure that everything is accurate before paying taxes.

 

I'll be right here to continue helping if you have any other concerns or questions. As always, assistance is just a post away.

View solution in original post

2 Comments
Highlighted
QuickBooks Team

Setup Sales Tax

I'll make sure that you can successfully set up your sales tax, DBAM_LLC.

 

The error message that you've encountered is a symptom of data integrity issue. Utilizing the Verify and Rebuild function is a good start to isolate the issue since this process involves scanning your company file for errors or data damage. Though, I can share another set of  troubleshooting steps to get rid of this error. We can use the QuickBooks File Doctor to fix company file issues in QuickBooks Desktop.

 

First, let's download and install the most recent version (1.4.0.0) of QuickBooks Tool Hub. Then, we'll have to open the file you downloaded (QuickBooksToolHub.exe) and follow the on-screen steps to install and agree to the terms and conditions. When the install finishes, double-click the icon on your Windows desktop to open the tool hub. To get the most out of your File Doctor experience, we recommend using it on Windows 10, 64-bit.

 

Once done, we can now run the Quick Fix my File utility:
 

  1. From the tool hub, select the Company File Issues tab.
  2. Select Quick Fix my File.
  3. Select OK when it completes and launch your QuickBooks.

If you still get an error message, we'll have to use the Run QuickBooks File Doctor function:
 

  1. From the tool hub, select the Company File Issues tab.
  2. Select Run QuickBooks File Doctor.
  3. In QuickBooks File Doctor, select your company file from the drop-down menu.
  4. You may select Browse and search to find your file if you're unable to view your file, 
  5. Select Check your file (middle option only) and then Continue.
  6. Enter your QuickBooks admin password and then select Next.

After the scan finishes, let's open QuickBooks and your company file, then set up your sales tax again. Please take note that your issue may have been resolved even if the scan says it was unsuccessful.

 

I encourage reading this guide to learn more about the process.

 

In case you'll need to review the tax you’ve collected and owed to your tax agencies. we can pull up your sales tax reports to ensure that everything is accurate before paying taxes.

 

I'll be right here to continue helping if you have any other concerns or questions. As always, assistance is just a post away.

View solution in original post

Level 1

Setup Sales Tax

Success!  The Quickfix Utility of the Tool Hub did the job.  Can't thank you enough for your quick and thorough reply to my problem!

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