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Level 1

Remove automated sales tax

QuickBooks Team

Remove automated sales tax

Hello there, @mlfin1.


I'm glad you've reached out to the QuickBooks Community. Let me help share some information about the automated sales tax in QuickBooks Online (QBO). 


 Once you've activated the sales tax feature, you can no longer turn it off. What you can do is, remove the sales tax on your customer's tax info to ensure there are no taxes to be collected. 


Here's how:

  1. Go to the Sales tab and click Customers.
  2. Double-click the name of your customer.
  3. Select Edit
  4. Open the Tax info folder.
  5. Remove the check-marked on the This customer is taxable box. 
  6. Click Save

The tax rate will no longer apply once you create transactions to your customers. 


For additional reference, you can check this article: Sales tax in QuickBooks Online


This will get you on the right track. Fill me in if you have additional questions about the Sales tax. I'd be happy to answer them. 

Level 2

Remove automated sales tax

So how do I add sales tax.  Just because I took off the automated one cost sales tax, doesn't mean I don't owe it.  I still have to collect it and record it for monthly payment with different counties and cities.

QuickBooks Team

Remove automated sales tax

Hello ChallengingDesigns,


To add the sales tax feature, you can turn it on by going to the Taxes page. 


Here are the steps: 

  1. On the left panel, click Taxes.
  2. Click the Get started or Set up sales tax button.
  3. Click OK when you get a prompt to confirm if your business address hasn't changed.

You can also check this article for more details about the Automated Sales Tax Hub.


Let us know if you need anything else. We'll be around to help you some more. Thanks.

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