We had a state employment tax overpayment for SUI in the first quarter of 2020. I would like to apply it to the second quarter tax payment. When I go to resolve it in (Quickbooks Online), it only gives me the "Resolve Overpayment" button. It does not give me the "Apply to a future tax payment or Request a refund" options that are mentioned in the instructions for Resolving a tax overpayment. How do I resolve this issue?
If you're getting a similar result, please reach out to our Payroll Support Team. They'll take a closer look at this to determine why you're not seeing those options. Use this article as a guide on how to reach out to them: Contact the QuickBooks Online Customer Support Team.
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