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comet52
Level 1

Sales tax center updated, I made a setup error and now have two states , how do I get rid of the 2nd state? Only option is make inactive but doesn't remove it.

 
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IamjuViel
QuickBooks Team

Sales tax center updated, I made a setup error and now have two states , how do I get rid of the 2nd state? Only option is make inactive but doesn't remove it.

Hello, @comet52

 

Allow me to provide some information on how the sales tax center works.

 

As of this time, the ability to delete a sales tax agency is not available QuickBooks Online. However, you can make its status as inactive. This way, you'll no longer receive notifications for it.

 

Here's how:

  1. Go to the Taxes menu.
  2. Choose the Sales Tax tab.
  3. Select the Sales Tax Settings link. 
  4. Locate the State Sales Tax agency.
  5. From the Action column, click the Edit drop-down arrow.
  6. Choose to Make Inactive

You can visit this blog for more detailed information: Sales Tax in QuickBooks Online.

 

Also, I've added these articles to learn more about sales tax in QBO: 

Drop your comments below if you have other questions about year-end tax preparations, I'm always here to help.

comet52
Level 1

Sales tax center updated, I made a setup error and now have two states , how do I get rid of the 2nd state? Only option is make inactive but doesn't remove it.

Is there any way to go back to the old sales tax center?  One issue I have with this new setup is I can't setup a zero rate for out of state mail orders.  I am not Amazon, I do not collect tax for 49 other states.   The automatic rate feature seems to select my local rate for out of state sales which is wrong.    Also after I set this new "feature" up the system marked every customer in my database as tax-exempt!   I now have to spend hours going through and unchecking the box on every single one of them.   All of this is really an unwanted headache for what the system lured me into thinking was a new "feature."

comet52
Level 1

Sales tax center updated, I made a setup error and now have two states , how do I get rid of the 2nd state? Only option is make inactive but doesn't remove it.

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