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Experienced Member

sales tax liability report and total sales

we have three stores if I look at the total sales and the tax collected gives me the correct figure, but if I look at it individually for stores one of the stores gives me the wrong value of the tax collected, how can I fix it? and everything is in Accrual Basis

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Best answer 11-29-2018

Accepted Solutions
QuickBooks Team

Re: sales tax liability report and total sales

Thanks for bringing this matter to my attention, classicmetal.

 

I'm here to help you with your Sales Tax Liability report.

 

I have replicated this on my end and everything looks fine. To narrow down this issue, let's try running the Verify and Rebuild tool in QuickBooks Desktop. This will help us identify the common data issues within your company file.

 

Before doing so, let's secure a backup of your company file before performing the troubleshooting steps. 

 

Once done, I'd be happy to walk you through the steps on how to verify and rebuild your QuickBooks:

 

To Verify:

  1. Click File at the top menu.
  2. Go to Utilities.
  3. Select Verify.

To Rebuild:

  1. Click File at the top menu.
  2. Go to Utilities.
  3. Select Rebuild.

There you have it. You can now try running the Sales Tax Liability report and see how it works.

 

Drop me a reply if you have more questions while running Sales Tax Liability reports in QuickBooks. It's a pleasure to assist you.

1 Comment
QuickBooks Team

Re: sales tax liability report and total sales

Thanks for bringing this matter to my attention, classicmetal.

 

I'm here to help you with your Sales Tax Liability report.

 

I have replicated this on my end and everything looks fine. To narrow down this issue, let's try running the Verify and Rebuild tool in QuickBooks Desktop. This will help us identify the common data issues within your company file.

 

Before doing so, let's secure a backup of your company file before performing the troubleshooting steps. 

 

Once done, I'd be happy to walk you through the steps on how to verify and rebuild your QuickBooks:

 

To Verify:

  1. Click File at the top menu.
  2. Go to Utilities.
  3. Select Verify.

To Rebuild:

  1. Click File at the top menu.
  2. Go to Utilities.
  3. Select Rebuild.

There you have it. You can now try running the Sales Tax Liability report and see how it works.

 

Drop me a reply if you have more questions while running Sales Tax Liability reports in QuickBooks. It's a pleasure to assist you.