I know how precious time is for everyone, @Jknorr, and I highly appreciate you highlighting this issue here in the Community.
Upon checking our system, I discovered an ongoing investigation regarding an error while pulling up reports in QuickBooks Online. (INV-111544)
With this, I'd suggest contacting our QuickBooks support team to add you to the list of affected users and be informed promptly once the issue is resolved. I understand you already called them but it's the best we can do, given that they have the resources to look into this further. Rest assured, our product engineers are working diligently to provide a permanent fix so you can get back to business.
Here's how:
- Log in to your QuickBooks Online (QBO) company.
- Click the Help button at the top right corner.
- Go to the Search tab, then select Contact Us.
- Enter a summary of your concern, then click Continue.
- Choose a way to connect with us. You can either choose Chat with us or Have us call you.
For future reference, I'd recommend this resource you can browse just in case you want to memorize reports in QuickBooks, so you do not have to go through the customization process again: Create, access, and modify memorized reports.
I truly appreciate your patience and understanding as we work on this. Your questions and concerns are important to me, @Jknorr, so please don’t hesitate to let me know in the comments below. I'm eager to provide the support you need to streamline your reporting process and ensure everything runs smoothly.
