cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
WDX
Active Member

Sales Tax

TRIED EDITING TAX, SINCE IT IS PARTICULAR FOR SOME CLIENTS. FOR SOME INVOICES, SEEMS YOU HAVE A GLITCH AND CAN'T EDIT THE SALES TAX WHEN FOR SOME I HAVE NO ISSUE. I CALLED, AND FIRST OF ALL, THE MACHINE VOICE SOUNDS VERY DISTORTED. THEN, I JUST CALLED AS IF I WERE TO BUY, THEY "TRANSFER" AND JUST LITERALLY HUNG UP. PLEASE HELP WITH THIS PROBLEM.  

1 Comment
QuickBooks Team

Re: Sales Tax

Hi @WDX,

 

To help me share an accurate resolution to resolve all of your concerns, may I ask if you've encountered any specific error message when editing your sales tax?

 

If you've encountered the same error message saying Something isn't working. Try again in a few minutes, I'd still recommend contacting our Customer Care Support. Here's how:

  1. Go to the Help icon.
  2. Click Contact us.
  3. Select any method of how you want to be connected with our support.

This way, you'll be added to the list of affected users. And will be updated via email once an update is available.

 

Here's an article you can read to learn more about how you can contact our support:  Contact the QuickBooks Online Customer Support Team.

 

Please let me know if you have any other questions or if you're referring to something else. I'll be always around to lend you a helping hand.