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Level 2

Sales Tax

Does anyone know how to delete vendors from Pay Sales Tax? These vendors are invalid. There came into Quickbooks from an import program. I need to delete but not change any entries. This is a screen shot of what needs to be delete.



Sales Tax

Hello there, @bjpro!


Let's pull up your Sales Tax Liability report and delete all the transactions so you can remove the agency found in the Pay Sales Tax window.

  1. Go to Reports.
  2. Under Vendors & Payables, select Sales Tax Liability.
  3. Click any amount for the agency you wanted to delete to see all your transactions.
  4. Find and open the transaction.
  5. Click Delete.

From here, you can go ahead and inactive the vendor or agency so they won't show up in the Pay Sales Tax window.

  1. Go to Vendors.
  2. Select Vendor Center.
  3. Find and open the vendor or agency profile.
  4. Put a checkmark on the Vendor is inactive function.
  5. Click OK.

Lastly, here's an article you can read for ideas in case you need to create a sales tax adjustment for the amount you owe to the agency: Process sales tax adjustment.


If there's anything else you need, let me know in the comments. I'll be here to help. 

Level 2

Sales Tax

These vendors do not show under Vendors & Payables, select Sales Tax Liability. They only are on the list under Vendors, sales tax, manage sales tax, click pay sales tax. I need to delete from this list without changing any accounts.

Any help is welcome.


Sales Tax

Thank you for sharing the results, @bjpro.


This time, let's remove the preferred vendor of your items so their name's won't show up in the Pay Sales Tax window.

  1. GO to Lists.
  2. Select Item List.
  3. Find and open the details of your sales tax item.
  4. Under Tax Agency, remove the vendors name.
  5. Click OK.

Here are a few articles you can read to help manage your vendors and expenses: Income and Expenses for QuickBooks Desktop.


If there's anything else you need help with, leave them in the comments. I'll be around to help.

Level 2

Sales Tax

I looked and the only vendor under tax agency is COMPTROLLER OF THE TREASURY-ONLINE.


QuickBooks Team

Sales Tax

Let's re-sort your vendor list, @bjpro.


Re-sorting will repair the damage list and puts a list back to its default order. Let me walk you through the process.


  1. Go to Lists, then Customer & Vendor Profile Lists.
  2. Select Vendor Type List.
  3. Click the Vendor Type drop-down and choose Re-sort List.
  4. Hit OK when prompted.

Once done, restart your computer and check if you still have the vendor in question. You can see this article for more information about re-sort lists. I'll also share our page about income and expenses for your reference.


Please know that you're always welcome to come back to this thread anytime if you have questions. We're always here to lend a hand. Thanks for posting and have a great day ahead.

Level 2

Sales Tax

There are no vendors in the vendor type list. The only place these entries show up is on the pay sales tax list. The sales tax liability and the revenue summery is correct. We use to import entries from an order entry program called OrderMaster and These entries came from the imported journal entries for years ago.

I have attached the screen to show the pay sales tax screen to show what I nee to delete. There are probably 100 or so entries.

I hope this clarifies what I need.

Thank you. 

QuickBooks Team

Sales Tax

I appreciate the screenshot you've provided, @bjpro. It will still show the vendor in the pay sales tax window if they are active. We need to check the Vendor Center if they're inactive. Let me show you how: 


  1. Click the Vendors, choose Vendor Center. 
  2. Under Vendors click down-down arrow and select All Vendors
  3. Double click the name of specific vendor. 
  4. Check if the Vendor is inactive. 
  5. Press OK, once done.  





For additional reference, you can check this article: Change vendor, customer or employee name type


This will get you on the right track. Don't hesitate to drop a comment below if you have additional questions about the vendor center. I'm always here to help you out. 

Level 2

Sales Tax

Does not work. Most are not vendors but are from customer list or other items list.

QuickBooks Team

Sales Tax

Thank you for following the steps provided by my colleagues, @bjpro.


I'd suggest contacting our Customer Care Team. They have the tool to do screen-share with you in a secure environment. They can provide further troubleshooting to identify how these vendors are showing in your Pay Sales Tax window.


Here's how:

  1. Go to Help.
  2. Click Contact Us.
  3. Let them know about your concern.
  4. Click Continue, then select if you want to schedule a callback.


For more details about our support availability, refer to this article: Contact Support

You can also check out this article to see other sales tax-related tasks: Sales Tax.

Don't hesitate to comment below if have other questions. Have a great day. 

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