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Level 1

sales tax

After coming on board, I have noticed years past sales tax payments were made through "write check's" instead of through pay sales tax. Several show a negative amount while others are a positive amount. I'd really like to clean that up but have no idea how to do this. Any help would be greatly appreciated.

QuickBooks Team

sales tax

I'm here to help clean up those sales tax payments in QuickBooks Desktop, Carol S1.


Using the Write Checks feature to pay your sales tax will lead to errors in your bookkeeping and sales tax reports. You can delete those checks and pay taxes right away to fix this issue.


To do so, you need to run the Account Quick Report and filter Checks to get rid of them more easily.


Here are the steps:


  1. Go to the List tab at the top menu bar, then Chart of Accounts.
  2. Search for the account that holds all your checks.
  3. Right-click the account, and click QuickReport.
  4. Choose a date range.
  5. Click Customize Report.
  6. Go to the Filters tab, then filter Transaction Type.
  7. Below Transaction Type, click the drop-down arrow and select Check.
  8. Click OK.
  9. Open each check and delete it from there.

Just a heads up, deleting those entries may affect the balance on your books. I recommend consulting your accountant first for specific instructions. This is to ensure you have accurate business records.


Once done, you can start paying your sales tax.


Let me know if you need anything else aside from recording sales tax payments. Just tag my name and I'll get back to you.

Level 1

sales tax

I've done more digging on this and found other issues I'm not sure how to correct which have to be done before I can fix the sales tax issue. I wish it was as simple as just fixing the sales tax.  I wish to thank everyone who responded.


sales tax

Hey there, Carol S1.


I'm here to help and ensure that your questions are addressed accordingly.


May I know what other issues you're facing in QuickBooks Online other than your sales tax? Any information that will elaborate on the problem will help me sort things out.


For now, I'll be sharing with your this write-up: Set up sales tax in QuickBooks Desktop. This will provide you steps on how to collect and pay your taxes as well as links to resolve sales tax issues in QuickBooks Desktop.


I hope you can respond to me on this thread so we can work with your concern together. Please know I'm ready to assist further. Have a good one.

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