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Treanne
Level 2

Sales tax

Hi I’m using QBO for a small business here in Switzerland. I recently migrated over from the desktop pro version. When I click on the tax tab, I can see at the top the sales tax summary but further down where it says payments and returns, there is nothing so I don’t know how I can book a payment or a return. I tried online support but they told me to contact desktop support which makes no sense because I’m now using quickbooks online. Please help.

Solved
Best answer May 04, 2021

Best Answers
Treanne
Level 2

Sales tax

I’ve downloaded Chrome for MAC and am now using that instead of Safari and can now see everything. Thanks for trying to help.

View solution in original post

5 Comments 5
Fiat Lux - ASIA
Level 15

Sales tax

If your company is not located in the US, consider using QBO EU version, not US version.

https:// quickbooks.grsm.io/EU

 

Treanne
Level 2

Sales tax

Hi, I think I am using an EU or a UK version. It doesn’t say. Strangely enough, when I open the account on my iPhone, all the figures appear under returns and payments but not on my computer! I’m using a MAC. Does any other MAC users have this problem?

Fiat Lux - ASIA
Level 15

Sales tax

Check in your Billing and Subscription menu. How much is your subscription rate?

Treanne
Level 2

Sales tax

I’m on a discounted plan of 18GBP a month for QBO Plus

Treanne
Level 2

Sales tax

I’ve downloaded Chrome for MAC and am now using that instead of Safari and can now see everything. Thanks for trying to help.

View solution in original post

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