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nancydolter
Level 1

The state unemployment calculation does not match the online amount.

SUTA payment not including additional assessment

1 Comment 1
MarkAngeloG
QuickBooks Team

The state unemployment calculation does not match the online amount.

Hi there, Nancy.

 

The best way to correct your state unemployment tax act calculation is to contact our QuickBooks Online Payroll live support.

 

Let's ensure your accurate state unemployment tax rate through your state's labor department website and other factors. You can check out this article for full details about SUTA tax rates in 2025: What is SUTA tax? 2025 rates and how to calculate it.

 

I also recommend contacting our QBO Payroll support to communicate privately in a secure environment. They can help identify if additional information is needed. Here's how:

 

  1. Head to this link: Contact Us.
  2. Select QuickBooks Online Payroll product and click Continue.
  3. Select Contact Us and choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.

 

After that, you can consider updating setting up or changing your payroll tax filing or payment schedules in QBO Payroll.

 

If you have additional concerns, please feel free to leave a reply below.

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