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Community Explorer **

Transactions not showing up when running 1099's.

Hello all,

I am using Quickbooks Online. I have updated all of my vendors to have the necessary 1099 information. I have also checked the box that states "Track Payments for 1099." However, when I go to run the 1099 wizard, it states that none of my vendors have met the threshold. I can view all of the transactions to each individual vendor in the transaction list, and most of them are well above the threshold. I have about 40 vendors and only about 3 of them do not meet the threshold. What am I missing? 

Thanks for the help!

Steve

7 Comments
QuickBooks Team

Re: Transactions not showing up when running 1099's.

I appreciate the details and the steps you've taken, swagner7103.

 

We received some reports about this, and our engineering team is working to fix the issue. You can call our phone support team, so your company information will be added to the affected users.

 

Here's how you can contact them:

  1. Go to this link: https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose QuickBooks Online.
  3. Click on Troubleshooting Printing & Browsers link.
  4. Select Browser.
  5. Click the Send Email button.

We will let you know once this problem is resolved.

Community Explorer **

Re: Transactions not showing up when running 1099's.

I followed the instructions as you posted them and here was the response from Quickbooks.

 

 Thank you for contacting Intuit QuickBooks Online, my name is Joahna from customer care team. It's my pleasure to assist you today.  I pulled up your account and I can see that you subscribed QuickBooks Online US. You have reached QuickBooks Online for non US support. You may need to contact QuickBooks Onlune US support for you to be better assisted.

 

I thought this was the US support. I am a little frustrated and confused.

 

QuickBooks Team

Re: Transactions not showing up when running 1099's.

Welcome back to the Online Community, swagner7103.


I want to ensure you’re routed to the right support to add your company to the notification list.    


You can reach our QuickBooks Online Support Team through this link: Get help. Upon giving them a call, you'll receive an email update about the issue.

 

Thanks for giving me the opportunity to help. Please know that I'm just a click away if you have questions about QBO. Have a good one.

Frequent Explorer **

Re: Transactions not showing up when running 1099's.

I'm having the same problem as mention above. 

QuickBooks Team

Re: Transactions not showing up when running 1099's.

Hi there, Naila.

 

Our engineers are still working to resolve this issue. Please contact our phone support for us to add to our notification list. We will send you an email as soon as we get this fixed.

 

Here's how to contact us:

 

  1. Open this link: https://help.quickbooks.intuit.com/en_US/contact.
  2. Select QuickBooks Online.
  3. Click Year-end task and activities, then click 1099s.
  4. Click Get Phone Number.

 

Thanks for your patience while we're working on this one. 

Established Member

Re: Transactions not showing up when running 1099's.

Same issue...….

QuickBooks Team

Re: Transactions not showing up when running 1099's.

Hi natascia,

 

Aside from checking if the Track Payments for 1099 checkbox was checked on the contractors' profiles, please check if you've paid them using credit card, debit card, gift card, or third-payment network such as PayPal. They shouldn't be paid that way because they're for 1099-K filers. Also, please make sure that the account you used to pay them are mapped as 1099 accounts.

 

You can check our answers about this for reference: https://quickbooks.intuit.com/community/Account-management/The-1099-report-for-contractors-is-not-sh...

 

You can also check this article for additional reference: 1099 Troubleshooting.

 

Feel free to visit us back here if you have other questions.