How do I adjust W-2 to allow for addition of "2% S/H Medical - $7,408.93" in box 14? This is required by law. The last 2 years I had to call in to support to have them make the change. Now it is impossible to call support for help. Does Intuit/Quicken even have live support anymore? How are others customers handling this?
Thanks again for your response. Update on issue. I am using Intuit Online Payroll. I need to add $7,408.93 to Box 1 Federal Wages. Then in Box 14 I need to add "2% S/H Medical - $7,408.93". No changes are needed to Box 3, 5, 16, or 18. This has no affect on payroll. It is a cashless transaction. In addition 4th quarter forms 940 and 941 need to be adjusted. Can you help me with this?
Thank you for your prompt reply. I'll point you in the right direction for support with your W-2 query.
I suggest you contact our Technical Support team for further assistance with your concern. You can refer to this link for the steps: Contact Payroll Support. Click Intuit Online Payroll, and take note of their hours of operation. Please take note they're available on the weekdays.
Post a reply if you have other questions, and I'll be around to take care of them.
This situation should be typical among many owners who have medical expenses paid by the company and own 2% or more of the sub S corp.
1. W-2 Box 1 must be increased by the total of the medical costs paid by the company.
2. W-2 Box 14 must show the medical costs paid, with the description "2% S/H Medical".
3. Form 940 must be adjusted for Total Payments to All Employees.
4. Form 941 must be adjusted for Wages, Tips, and Other Comp. with the tax amount adjusted accordingly.
There should be a screen to allow us to make this adjustment and have it role through the W-2 and 940/941 forms. This must be required by many people in this situation. Being forced to use the community and other non-personal means of customer service is frustrating. The fact that no one knows how to handle this makes this service a joke. You don't even seem to be able to distinguish between Intuit On-Line Payroll and Quicken On-Line Payroll. I never thought I would long for the days of Paycycle but at least there you could talk to someone and they would work out the solution with you. At Intuit/Quicken there is no easy way to resolve this situation.