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Level 2

Washington Paid Family and Leave Act

The reporting worksheet is not calculating correctly.  It is not including sick hours.  It is not reporting Pre-tax medical withheld or phone allowance as income.  When I spoke with the agency they informed me that phone allowance was to be included as income and sick hours are to be reported with hours.  I didn't ask about Pre-tax medical.  Do you have a decicive answer for that?

Solved
Best answer August 15, 2019

Best Answers
Highlighted
QuickBooks Team

Washington Paid Family and Leave Act

Hi there, Gloann. 

 

Let's check the phone allowance's setup to check its tax tracking type and taxes affected by this payroll item. Please seek help from an accountant to help you review the information. 

 

Here's how: 

  1. Go to the Lists menu. 
  2. Select Payroll Item List.
  3. Double-click on the payroll item. 
  4. Click Next repeatedly until you'll see the Tax tracking type details.

The Pre-tax medical withheld won't affect your reporting since it isn't part of your gross wage. 

 

Also, for the sick hours, it should add up to the employees worked hours. Meanwhile, you can override it to equate what's on the paycheck details. Just open the form and click on the hours worked amount and then select Overide. With this, I'll personally send this feedback to our engineers that hours worked aren't calculating properly. 

 

If you need anything else, please let me know. 

View solution in original post

7 Comments 7
Highlighted
QuickBooks Team

Washington Paid Family and Leave Act

Hi there, Gloann. 

 

Let's check the phone allowance's setup to check its tax tracking type and taxes affected by this payroll item. Please seek help from an accountant to help you review the information. 

 

Here's how: 

  1. Go to the Lists menu. 
  2. Select Payroll Item List.
  3. Double-click on the payroll item. 
  4. Click Next repeatedly until you'll see the Tax tracking type details.

The Pre-tax medical withheld won't affect your reporting since it isn't part of your gross wage. 

 

Also, for the sick hours, it should add up to the employees worked hours. Meanwhile, you can override it to equate what's on the paycheck details. Just open the form and click on the hours worked amount and then select Overide. With this, I'll personally send this feedback to our engineers that hours worked aren't calculating properly. 

 

If you need anything else, please let me know. 

View solution in original post

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Level 1

Washington Paid Family and Leave Act

How come I can't see q2 and why in q1 are the wrong hours reported?

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Anonymous
Not applicable

Washington Paid Family and Leave Act

Thanks for joining the conversation, @lin5,

 

I can provide some clarification on why sick or vacation hours are not reported on the Washington Family Leave worksheet.

 

QuickBooks will only report PTO hours if they are tracked on the employee's paycheck. To do this, you'll need to create a sick or vacation item for that employee. Here's how:

 

  1. Go to the Lists menu at the top.
  2. Select Payroll Item List from the drop-down list.
  3. Right-click anywhere the click New
  4. Choose Custom Setup, then click Next.
  5. Pick Wage, then click Next again.
  6. On the Wages window, choose either Annual Salary or Hourly Wages. Click Next.
  7. On the next page, select Sick or Vacation Pay, then click Next.
  8. Enter a name for the item, then click Next.
  9. Add the expense account you want for the item, then click Finish.

Once done, associate the item to the Earnings section of the employee's check if they want to use their accrued time. Please see screenshot:

 

I'm including an article to help you account your employee's PTO in QuickBooks: Set up and pay sick and vacation time.

 

Additionally, the report displays the data based on the period you selected before you open the form. ( Example: Last Calendar Quarter, This Calendar Quarter, or Custom) Make sure you're using the correct date.

 

Please update me on how it goes or if need further assistance with the steps. I'll be more than happy to help. Have a nice day!

Highlighted
Level 2

Washington Paid Family and Leave Act

The gross wages on the WPFML worksheet and the payroll summary report for the same quarter do not match on certain employees. How is the worksheet pulling the gross wages from? and why would it be different?

Highlighted
QuickBooks Team

Washington Paid Family and Leave Act

Let me ease your confusion, Andy5975.

 

The gross wage in the Payroll Summary report includes all payroll items. Whereas, the Washington Paid Family and Leave Act (WPFLA) worksheet gross wage is based on the income subject to tax amount. This can cause a difference in both reports.

 

Another cause is the mapping of a payroll item. It's possible that WPFML is not included in the calculation of a specific tax. Here's how to check:

  1. Click Lists, then go to Payroll Item List.
  2. Select a payroll item, then double click to open the setup.
  3. Continue clicking  Next until you're on the Taxable compensation window.
  4. In the PAYROLL ITEM section, verify if the WPFML is checked or not.

One more reason I know is if the item is not set up on the employee's profile. Here's how to check:

  1. Click Employees, then go to Employee Center.
  2. Double click the employee to open the profile.
  3. Go to the Payroll Info tab, then click Taxes.
  4. Go to the Other tab, then look for the item.

If the employee should be deducted by this item, you'll have to set it up

 

Get back to us if you have more questions. We'd be happy to help you. 

Highlighted
Level 1

Washington Paid Family and Leave Act

I have successfully set-up Family Leave Act - and it has been working great.  Two months ago I added a new employee and do you think I can get him to calculate right!!  It's not a big deal since the company pays the whole thing, but I have to manually adjust his on each paycheck.  I have gone over this item on employee set-up a hundred times, I have even deleted the item and re-set this guy up and to no avail - it keeps tripling his company deduction.  

Should I just forget it all together since the company pays it all and I can hand calculate the amount each quarter by the gross earnings?  

Highlighted
QuickBooks Team

Washington Paid Family and Leave Act

Thanks for joining the conversation, @haneylumber1.


I appreciate your efforts in checking the item setup and performing all the other troubleshooting solutions to fix the incorrect calculation of deduction. Since this has been happening for quite some time now and none of the steps work, I recommend giving our Customer Care Team. 


They can look into this further to find a permanent resolution and provide answers to questions you may have. Here’s how to contact support:

  1. Go to the Help menu at the top and select QuickBooks Desktop Help
  2. Type in a brief description of your concern and hit Enter.
  3. Click the blue Contact Us link at the bottom of the pop-up window.

I’m adding this link to serve as your guide: Contact the QuickBooks desktop customer support team.


Check out the Washington Paid Family and Medical Leave (New Tax 2019) article for the details.


Please let me know how the call goes and if you need anything else. I want to make sure this is taken care of. Have a good one!
 

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