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bjk
Level 2

Washington State Paid Family and Medical Leave missing from Liability List

Went to pay Washington state Paid Family Medical Leave  tax and it was missing from my "Pay Taxes & Other Liabilities" list. It was there yesterday. I made a payment by using "Create Custom Liability Payment" but can't figure out why it is not showing up anymore.  That is where it was last year too.

Anyone else having this issue?

Everything seems to be in order. 

Solved
Best answer January 28, 2020

Best Answers
Emily M
QuickBooks Team

Washington State Paid Family and Medical Leave missing from Liability List

Hello, @bjk.

 

I’m happy to help you pay the Washington State Family and Medical Leave tax. You’ll need to check the allowance’s set up to check the tax tracking type and taxes affected by this payroll item.

 

Here’s how:

 

  1. Go to the Lists menu. 
  2. Select the Payroll Item List.
  3. Double-click on the payroll item. 
  4. Choose Next repeatedly until you'll see the Tax tracking type details.

 

Another cause is the mapping of a payroll item.

 

  1. Click Lists, then go to Payroll Item List.
  2. Select a payroll item, then double click to open the setup.
  3. Continue clicking Next until you're on the Taxable compensation window.
  4. In the PAYROLL ITEM section, verify if the WPFML is checked or not.

 

Some customers have found the Washington Paid Family and Medical leave article helpful:

 

https://quickbooks.intuit.com/learn-support/en-us/insurance-and-medical-benefits/washington-paid-fam...

 

I’m here to lend a helping hand if you have other questions. Have a good one.

View solution in original post

6 Comments 6
Emily M
QuickBooks Team

Washington State Paid Family and Medical Leave missing from Liability List

Hello, @bjk.

 

I’m happy to help you pay the Washington State Family and Medical Leave tax. You’ll need to check the allowance’s set up to check the tax tracking type and taxes affected by this payroll item.

 

Here’s how:

 

  1. Go to the Lists menu. 
  2. Select the Payroll Item List.
  3. Double-click on the payroll item. 
  4. Choose Next repeatedly until you'll see the Tax tracking type details.

 

Another cause is the mapping of a payroll item.

 

  1. Click Lists, then go to Payroll Item List.
  2. Select a payroll item, then double click to open the setup.
  3. Continue clicking Next until you're on the Taxable compensation window.
  4. In the PAYROLL ITEM section, verify if the WPFML is checked or not.

 

Some customers have found the Washington Paid Family and Medical leave article helpful:

 

https://quickbooks.intuit.com/learn-support/en-us/insurance-and-medical-benefits/washington-paid-fam...

 

I’m here to lend a helping hand if you have other questions. Have a good one.

bjk
Level 2

Washington State Paid Family and Medical Leave missing from Liability List

Thank you.

Even though it showed on my Payroll Item list when I checked "Include Inactive" it had an x by it. 

Not sure why that happened but unchecked it and that did the trick. 

 

larisa
Level 2

Washington State Paid Family and Medical Leave missing from Liability List

I am doing the 1st quarter of 2020.  And the same thing has happened. The Washington State Paid Family and Medical Leave missing from Liability List.  It was there when I was doing the other tax reports.  Nothing has changed in setups and I verified everything is set up right per below discussion.  I think QB desktop Payroll has a glitch.  How to fix now?

SarahannC
Moderator

Washington State Paid Family and Medical Leave missing from Liability List

Hello there, larisa.

 

In this case, it is important to update our tax table within QuickBooks Desktop to make sure everything is accurate.  Here's how to do it:

 

  1. Go to the Employees menu
  2. Select Get Payroll Updates.
  3. Select the Download Entire Update checkbox.
  4. Select Download Latest Update. A window appears when the download is complete

 

If it won't fix, it is best to contact our specialist to help us investigate further this one. There are things that we'll need to figure out about it. Please consider following these steps to get in touch with them:

 

  1. Go to the Help menu and choose QuickBooks Desktop Help. We can also press F2 on our keyboard.
  2. Enter a keyword your concern. Then, click Contact us at bottom part of the pop-window.
  3. Enter a short description of your concern. 
  4.  Click Search and select Message Us.
  5. Visit here and go to the QuickBooks Desktop section to know their work schedule. This way, they'll be able to help us with the problem.

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Let me know if you have other questions. I'm here to help. Stay safe. Thanks!

Drobinson64
Level 1

Washington State Paid Family and Medical Leave missing from Liability List

Has anyone else found that the Quickbooks calculation for PFML does not include housing allowance from box 14 in the calculation?  Also how would we fix this before making payments?

We are using Desktop Premier Nonprofit Edition 2020

 

Diana

Operations Manager

RCV
QuickBooks Team
QuickBooks Team

Washington State Paid Family and Medical Leave missing from Liability List

Let's investigate what's causing the PFML calculation not included the housing allowance from box 14, Drobinson64.

 

We can check the allowance’s set up to see what's the tax tracking type and taxes affected by the payroll item. Here’s how:

  1. Go to the Lists menu. 
  2. Select the Payroll Item List.
  3. Double-click on the payroll item. 
  4. Choose Next repeatedly until you'll see the Tax tracking type details.

The payments can range in taxability and setup. You can also confirm the taxability with your accountant; they might have specific directions on handling housing allowance. For more about setting up a clergy housing allowance as an additional item, see the Set up a clergy housing allowance article. To learn more about Washington Paid Family and Medical Leave insurance, check out the Set up your Washington Paid Family and Medical Leave insurance premiums article. 

 

If everything is set up correctly, I'd suggest contacting our Technical Support Team. They'll pull up your account in a secure environment and help you with this one. You may send a message via chat, call us at a time convenient to you, or we’ll get in touch with you instead. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more details about this one. Here's how to reach them: 

  1. Click the Help icon on the top menu. 
  2. Choose QuickBooks Desktop Help
  3. Tap Contact us.
  4. Select Search for something else and enter your concern in the Tell us more about your question: field. 
  5. Tap Search
  6. Choose Start a Message or Get Phone Number to connect with our support. 

 

Visit our Tax forms page for more insight s about adding and managing your tax forms.

 

I'd like to know how things going after contacting our support agent, as I want to ensure this is resolved for you. Feel free to reply to this post and I'll get back to you. You have a good one. 

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