cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1

When creating and matching sales reciepts to sales the sales total goes up so it appears double the sales are showing in profit and loss. How do i fix this?

 
3 Comments
Highlighted
QuickBooks Team

When creating and matching sales reciepts to sales the sales total goes up so it appears double the sales are showing in profit and loss. How do i fix this?

Welcome to the Community, @peaseriverfields.

 

Let me provide some insights about the double income showing in your Profit and Loss report and help you from there.

 

To ensure we're on the same page, may I know what accounting method is selected when you run the Profit and Loss report? If the cash method is used, you may see Unapplied cash payment income. This may display on the report if a customer prepaid you and the payment recorded before creating the sales form, or you entered payments without matching them to the transaction.

 

To fix this, I'd recommend following the detailed steps provided in this article: Unapplied cash payment income on your Profit and Loss.

 

You can also read this article to know more about Unapplied Cash Payment: What's Unapplied Cash Payment?

 

Please keep in touch if there's anything else I can do to help you succeed with QuickBooks. I've got your back. Have a great day!

Highlighted
Level 1

When creating and matching sales reciepts to sales the sales total goes up so it appears double the sales are showing in profit and loss. How do i fix this?

In the sales section of the profit and loss report there is only one line titled sales

Highlighted
QuickBooks Team

When creating and matching sales reciepts to sales the sales total goes up so it appears double the sales are showing in profit and loss. How do i fix this?

Hi there, peaseriverfields.

 

I'd like to get some clarification. Did you add the sales transaction from the Banking page? If this what happened, your Profit and Loss report will display the one you created in QuickBooks and the one added from the Banking section. Which causes the sales account to go up.

 

You'll want to undo the one added on the Banking page by following these steps:

 

  1. Go to Banking > Reviewed tab.
  2. Find the sales transaction and click the Undo link under the Action column.
  3. Click the For Review tab, and look for the sales transaction. Check if there's a match link, then click it. 

I've got this article that you can use for reference: Match and categorize bank transactions in QuickBooks Online.

 

Once done, go back and run the Profit and Loss report. Then, check if your sales account is accurate.

 

Please let me know and I'll get back to you the soonest. Thanks.

Need to get in touch?

Contact us