Let me provide some insights about the double income showing in your Profit and Loss report and help you from there.
To ensure we're on the same page, may I know what accounting method is selected when you run the Profit and Loss report? If the cash method is used, you may see Unapplied cash payment income. This may display on the report if a customer prepaid you and the payment recorded before creating the sales form, or you entered payments without matching them to the transaction.
When creating and matching sales reciepts to sales the sales total goes up so it appears double the sales are showing in profit and loss. How do i fix this?
Hi there, peaseriverfields.
I'd like to get some clarification. Did you add the sales transaction from the Banking page? If this what happened, your Profit and Loss report will display the one you created in QuickBooks and the one added from the Banking section. Which causes the sales account to go up.
You'll want to undo the one added on the Banking page by following these steps:
Go to Banking > Reviewed tab.
Find the sales transaction and click the Undo link under the Action column.
Click the For Review tab, and look for the sales transaction. Check if there's a match link, then click it.