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When I open my Sales Tax Center the gross sales and taxable sales figures are wrong and there is a spinning "processing" wheel. Why is this happening?

 
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Re: When I open my Sales Tax Center the gross sales and taxable sales figures are wrong and there...

This might be caused by too much file in your browser, netyler. netyler.

 

Let's try to open your Sales Tax Center using an incognito window. See below on how you can open this window on your browser.

 

  • For Chrome simply press Ctrl Shift N.
  • For the Mozilla Firefox and Internet Explorer, press Ctrl Shift P.
  • For the Safari, press Command Shift and make sure you're using the latest version.

 

Once you've opened the sales tax center, check if the gross and taxable sales figures are right. Also, see if it doesn't show a spinning "processing" wheel in QuickBooks. If it works just fine, you can go back to your regular browser and clear the cache.  Aside from that, you can also use another compatible browser.

 

Let me know if the basic troubleshooting steps in QuickBooks Online helps you correct the gross and taxable sales figures. I'll be right here in case you need more help with this.

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