Hi there, Emmy4. Since TurboTax is charging you despite your use of a bundle that includes e-filing at no extra cost, I suggest reaching out to our QuickBooks Self-Employed Live Support team for assistance. They can securely review your account and guide you on how to resolve this, allowing you to file your taxes.
To get started, click the Help (?) icon, then select the Contact Us button and follow the prompts. From there, you can request a callback or start a live chat with an expert.
If you have other concerns, don't hesitate to click the Reply button below. I'll be around to help.
