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Payment received in bank, business account summary balance showing correctly but 2 transactions not showing within quickbooks to file - any ideas why?

 
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QuickBooks Team

Re: Payment received in bank, business account summary balance showing correctly but 2 transactio...

Hi there, michael-hoskins.

 

Let’s first check if your bank balance matches with QuickBooks balance. If not, these missing transactions might have been causing the difference. You can add them manually in QuickBooks through the steps below:

  1. Go to Banking > Baking. 
  2. Go to For Review tab and locate the transactions. 
  3. Select Add under Action column. 

If QuickBooks balance matches with your bank, I’d recommend contacting the support team, they have extra tools like screen sharing to help you figure out the issue. Here’s how you can reach them:

  1. Click the Gear icon at the top. 
  2. Select Contact us. 
  3. Provide a brief description about your concern. 
  4. Click Let’s talk. 
  5. Select Get a callback

Please continue on visiting the Community space if you have other concerns.