How to remove a terminated employee from TSHEETS

Hi @TSHEETS user  , you could archive the terminated employe. 

Hey @TSHEETS user, thank you for reaching out to us here at The Community, my name is Sherissa and I am more than happy to assist you today.

To Archive (remove) a Team Member from your TSheets Account;

• Login to your TSheets Account
• Select My Team
• Click the Triple Helix (vertical triple dot) to the right side of the user you wish to remove
• Select Archive
• Click 'Confirm' on the box that pops up

Try that out and if you need anything else please don't hesitate to reach back out to us!

I have previously used this method to Archive a Team Member, but today, when I click on the triple helix the only option is "Edit".  No longer is there the option to Archive.  Has the process to Archive changed?

The archive option in the "My Teams" list, triple helix on the right, is not there anymore.  When I click on the triple helix (3 verticle dots) "Edit" is the only option that appears.  Is there a new process to Archive a Team Member?  I have been searching the help options and do not find any new process.  Can anyone help with this?

Hey there, @DeniseL1. 

It's great to see someone joining in on this thread I can give you some information about archiving a team member to help you get a better understanding and to fix the issue. 

First, let's ensure that you're logged is an the admin. Only the admin can archive a team member in QuickBooks Time. If you're using QuickBooks Online Payroll, there have been some recent updates that change the process of archiving an employee. 

If the problem persists, please gather a screenshot of what you're viewing on your screen when trying the steps so we can take a closer look. 

It's my priority that you're able to get back to running your business as soon as possible. I'll be back around shortly. 

I also am encountering an issue accessing the archive option. The option is visible but greyed out in my dropdown menu, my only option is to edit the terminated employee. I am logged in as the administrator and I am within Quickbooks Time (TSheets).

Thanks for reaching out to the Community, RachelFP.
 

Since your account's integrated with QuickBooks Online Payroll, you'll need to make the employee inactive in your payroll subscription to archive them in QuickBooks Time.
 

Here's how:

1. In the left navigation bar, go to Payroll or Workers, then access your Employees screen.
2. Find and click the employee's name.
3. Next to Employment, hit Edit (✏️). If you don't see your Employment tab, check if you have paychecks created. You'll need at least one paycheck to change employment information.
4. Use the Status drop-down list, then choose an appropriate status.
5. Select Done.

I can certainly understand how an ability to archive team members inside of QuickBooks Time with QuickBooks Online Payroll integration could be useful and have submitted a suggestion about it as of today.
 

You can also submit your own feature requests while signed in.
 

Here's how:

1. In the left navigation bar, go to My Team or Customers.
2. Click your Suggest Idea button.
   
3. Enter the suggestion(s) in your Idea field.
4. Select Send Idea.
   

Your feedback's definitely valuable to Intuit. It will be reviewed by our Product Development team and considered in future updates. You can stay up-to-date with the latest news about your products by reviewing Intuit's Product Updates webpage.
 

Please don't hesitate to send a reply if there's any questions. Have an awesome day!

So I can "Archive" employees but when I try to add time in the accruals, it shows all the archived employees. Is there a way to actually delete them or not show them in the accruals page?

There isn't a way to delete or not show the archived employees from the accruals page, kaigrenier.

While the option to do this is unavailable on QuickBooks Time, I'd suggest submitting a feedback to make the program better by following the steps below:

1. Go to help.tsheets.com.
2. At the bottom, select Suggest an idea.
3. Enter your idea, then select Post a new idea or Vote for an existing idea.
4. Optional: Select a category.
5. Describe the idea, and select Post idea.

In case you want to know some "How do I" steps in QuickBooks Time, you can always visit our Help Articles page for reference.

Please let me know if there's anything else you need aside from deleting employees or with QuickBooks, kaigrenier. Thanks for reaching out, wishing you and your business a great ahead.