Disconnect accounts connected to online banking in QuickBooks Online
by Intuit•4• Updated 1 month ago
Learn how to delete or disconnect a bank or credit card account from QuickBooks Online.
When you connect an account to online banking, QuickBooks automatically downloads your recent transactions.
If you decide you don't want to get new transactions from your bank, simply disconnect the account. We'll also show you how to completely delete accounts if you don't need the data from them anymore.
Understanding the difference between disconnecting and making an account inactive
There's a big difference between disconnecting an account from online banking and deleting one from your chart of accounts.
If you have an account that's not connected to a bank or credit card and you don’t need it anymore, learn how to make an account inactive.
Disconnect an account connected to online banking
Important: Don't disconnect an account if you see a bank connection error. This may download duplicate transactions when you reconnect it. Instead, follow the steps to fix online banking errors. |
If the issue persists, sign in to QuickBooks using an incognito or private browser, or try other browser troubleshooting options.
- Go to Transactions, then Bank transactions (Take me there).
- Select the tile for the bank account.
- Select the pencil icon, then select Edit account info.
- Select the Disconnect this account on save checkbox.
Note: If QuickBooks is downloading new transactions, you won't see this option. Wait a few minutes for the update to finish and try again. - Select Save and Close.
You can reconnect the account at any time to start downloading transactions again.
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