Hi there, Marthie.
To clarify your concern, are you trying to cancel your QuickBooks Online (QBO) subscription, and does the AI bot require a bank account to proceed? Any additional information provided will be appreciated, as it will help us provide exact solutions.
If you’d like to cancel your subscription, you can do so directly through the Intuit Account Manager for subscriptions purchased online and directly from Intuit.
If you just want to close QBO, but are still encountering an AI bot, you can contact our Live Support Team for further assistance.
You can click the Reply button if you're referring to something else. We're here to assist.
