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Understand your QuickBooks Online subscription rate

SOLVEDby QuickBooksQuickBooks Online25Updated 7 days ago

Current rates are dependent upon each subscription's original rate and any discounts (the price may vary due to discounts, i.e. Buy it Now discount).

Here are some scenarios where their price could seems like it increased or isn't what they thought:

Why did my subscription price change?

  • Discounts have expired

Why did I get charged multiple times on my subscription?

  • Forgot to cancel a subscription (cancellation has to be done manually by the master admins).
  • Process with credit cards are not true charges and are pre authorisations (usually $.50 difference with real charges).
  • A payment has to made for each subscribed company.
  • Back-billed for charges due to declined credit card payments.
  • Not realising it is billed monthly (thought it was an annual subscription).

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