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Attachments in QuickBooks Online

SOLVEDby QuickBooksQuickBooks Online3Updated May 09, 2021

QuickBooks Online lets you add attachments to customer and supplier profiles, as well as their transactions. This allows for more organised record-keeping. It can also help your accountant manage your books at the end of the financial year.

What transactions can keep attachments?

Attachments can be added to any of the following transactions:

  • Bills
  • Cheques
  • Credit Card
  • Credit Note
  • Customers
  • Delayed Charge
  • Quotes
  • Expenses
  • Invoices
  • Receive Payments
  • Refund Receipt
  • Sales Receipt
  • Suppliers
  • Supplier Credit

 

Important: Attachments can't be attached directly to list items, such as Accounts or Employee Names. Also, attachments can't contain special characters in the file name. Learn more about special characters in QuickBooks Online.

What are the acceptable file types for attachments?

To protect the security of your QuickBooks Online account, the file types you can attach are limited to the following:

  • PDF
  • JPEG
  • PNG
  • DOC
  • XLSX
  • CSV
  • TIFF
  • GIF
  • XML

How to attach a document

For a supplier profile

  • From the left menu, select Expenses, then Suppliers
  • Choose the desired supplier, then Supplier Details.
  • At the bottom left of the page, select Attachments.
  • Browse and select the file you want to attach, then select Open.

For a customer profile

  1. Select Sales, then select Customers.
  2. Choose the desired customer, then Customer Details.
  3. At the bottom left of the page, select Attachments.
  4. Browse and select the file you want to attach, then select Open.

For transactions

  1. Open the desired transaction.
  2. From the bottom left, select Attachments.
  3. Browse and select the document you want to attach.
  4. Select Open, then Save and close.
Note: You can upload a file directly to Attachments list without attaching them to a transaction or profile.

 

How to view all uploaded attachments

  1. Select Settings ⚙️.
  2. Under Lists, choose All Lists.
  3. Select Attachments.
Note: In attachments, you can find the details of your attachments, and perform other actions such as edit, delete, and create invoice/expense.

Once you have the full list open, you can open a specific attachment.

  1. At the upper left, select Attachments.
  2. Browse and select the document you want to attach, then select Open.

That's it. You now know how to add attachments in QuickBooks Online.

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