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Enter a returned or bounced cheque using write cheque

SOLVEDby QuickBooksQuickBooks OnlineUpdated June 29, 2022

You may encounter situations wherein you need to record bounced cheques and new customer payments. The outlined steps in this article will help you record these kinds of transaction.

Enter the Returned Cheque with Write Cheque

  1. Select + New.
  2. Under Suppliers, choose Cheque.
  3. Enter the date that the cheque bounced.
  4. Uncheck Print Later at the top, then enter a note in the cheque number field (e.g. NSF cheque)
  5. Add the name of the customer who issued the bounced cheque at the Payee field.
  6. Set the account to Accounts Receivable.
  7. Enter the amount of the cheque that bounced.
  8. Select Save and close.

Change the payment entry to apply to the bounced cheque entry

  1. Go to Get paid & pay and select Customers (Take me there).
  2. Select the name of the customer that issued the bounced cheque.
  3. Locate and select the payment record for the bounced cheque.
  4. Add a check on the bounced cheque (NSF cheque) entry.
  5. Uncheck the invoice that the payment was originally applied to.
  6. Select Save and close.

Create an invoice for the bounced cheque fee

  1. Select + New.
  2. Select Invoice.
  3. Select the customer that issued the bounced cheque.
  4. Enter the date the cheque bounced.
  5. Choose your Bounced cheque fee item under the Product/Service column.
    Note: Create a Service item that you can use when charging fees to your customers.
    1. Select the Gear icon at the top, then Product and Services.
    2. Select New, then Service.
    3. Type in the name of the service (you can use Bounce Cheque).
    4. Select the bank account the cheque was returned in the Income Account field.
    5. Select Save and new
    6. On the next item, type in a name (you can use Bounced Cheque Fee).
    7. You can select a new income account named Bounced Cheque Fees or your Bank Charges (expense) account in the Income Account field.
    8. Select Save and close.
  6. Type in the amount you are charging the customer for the bounced cheque.
  7. Select Save and close.

Enter the bank service charge

  1. Select + New.
  2. Under Suppliers, choose Expense.
  3. Type in the date that the cheque bounced.
  4. Type in NSF fee in the Ref no. field.
  5. Select your Bank Charges expense account under the Account column.
  6. Enter the amount that the bank charged you with for the bounced cheque.
  7. Select Save and close.

Print and send the statement to your customer

  1. Go to Get paid & pay and select Customers (Take me there).
  2. Select the name of the customer that issued the bounced cheque.
  3. Select New transaction, then Statement.
  4. Choose your preferred Statement Type.
  5. Set the Statement Date, Start Date and End Date.
  6. Select Print Statements or Send Statements.

Record the new payment of your customer

  1. Select + New.
  2. Under Customers, choose Receive Payments.
  3. Choose the Customer.
  4. Enter the new payment information.
  5. Select the invoice then Save and close

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