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Undo the Receive Payment of an invoice

SOLVEDby QuickBooksQuickBooks Online21Updated 2 days ago

If you accidentally click on the Receive Payment of a payment you haven’t received yet, there is a way to undo this:

  1. Go to Bookkeeping, select Transactions, then select All Sales (Take me there).
  2. From the Type column, select the payment you want to undo.
  3. Select More at the bottom of the page, then Delete.

For a Stamped payment:

  1. Go to Bookkeeping, select Transactions, then select All Sales (Take me there).
  2. Filter the type of transaction for Money received, then select Apply.
  3. Select the payment you want to undo.
  4. Select Cancel the payment supplement.
  5. The payment has been voided.

For an Unstamped payment

  1. Go to Bookkeeping, select Transactions, then select All Sales (Take me there).
  2. Filter the type of transaction for Money received, then select Apply.
  3. Select the payment you want to undo.
  4. Select More, then Delete.
  5. The payment has been deleted.

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