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Hello there. I understand the importance of resolving this matter as soon as possible. I'm here to share information about the invoice preview in QuickBooks Online mobile app.
The option to preview invoices on the mobile app is currently unavailable. If you still want to preview the invoice with your phone, you can go to your mobile browser, put it in a desktop view, and log in to your company file. Then please refer to the steps below to preview an invoice in a browser.
- Go to the Sales menu on the left navigation bar.
- Select Invoices.
- Choose the invoice you want to preview.
- At the bottom of the invoice, click Print or Preview.
- Then select Close once done.
Here's a screenshot for visual reference:
I've also added this article for more details on managing invoices in QBO mobile app: Customise invoices on the QuickBooks Online mobile app.
If you want to receive payments using the web browser in the future, you can refer to this article: Record invoice payments in QuickBooks Online.
Moreover, you can visit this article for your guide if you want to edit sales receipt or invoice payment information: Edit a sales receipt or invoice payment using the QuickBooks Online mobile app.
I'll be around if you need more help managing invoices in QuickBooks. Take care!