Thanks for checking in with us, userbuyer.
Currently, the option to put a customer's account on hold to prevent any quotes from being generated for the customer due to late payments is unavailable. We can only put a customer's invoice on hold by keeping it as it is. Then, the result of the customer's appeal would tell how you can proceed. If the invoice is valid, you will both decide on the invoice and due dates. Chances are, you need to edit the invoice to reflect the most updated information, including those mentioned dates.
There is no approval feature yet in QucikBooks Online (QBO). You'll want to look for a third-party application that lets you put a customer's account on hold in QBO. Just go to Apps on the left menu and search for an app from there. If you have any concerns or inquiries about the integration of the app to your Online account, just contact the app provider technical support.
Feel free to visit these blogs for any upcoming QuickBooks updates and enhancements:
The Community will always have your back if you need a hand with importing your bank transactions or any QBO related. Assistance is just one post away. Take care always.
