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Create invoices

by Intuit•25• Updated about 10 hours ago

Learn how to create and send invoices in QuickBooks Online.

Invoices are how you charge your customers for the products and services you sell. You can add the product or service you’re selling to an invoice and email it to your customer.

Let’s go over how to create an invoice. We’ll show you how to add customers, products and services to an invoice. And then how to save and send them. Let’s start by looking at the Customers List. Select Sales and select Customers. The Customers list keeps track of who you sell things to and provide services for. It also gives you the current balance for each of your customers. Use it to see what customers owe you, or sometimes, what you owe them. Let's create an invoice for an existing customer. Go to the Create icon and select Invoice. The first thing is to record the customer’s name. Notice that QuickBooks populates both the billing address and the email address for this customer. That’s because this info was already in the customers list. However, if you need to add a new customer you can do by selecting Add new. If you want to send to invoice to more than one address, use a comma between each one. You can CC or BCC an address too. QuickBooks also lets you add a Pay Now button to the invoice. That way customers can pay with a credit or debit card or a bank transfer. The Date should be the day you send the invoice. Or, if this transaction happened in the past, the date you issued the invoice. Terms sets the number of days a customer has to pay the invoice. You can add other things too. Go to the Gear icon to add things like Shipping and custom fields. In the Products and Services area, enter what you're charging the customer for. If you don’t find a product or service that looks right, select Add New to create a new one. If you set up the product or service ahead of time, you'll see the Sales Description and Price you entered earlier. You can also enter or change these while you create the invoice. Add as many products and services as you want. There are more options further down the form. You can enter a message to include on the invoice. You can also add a statement memo. A statement memo shows up as a note on your customer’s statement if you send them. You have several options for saving invoices. You can save the invoice and keep on working It. You can Save and Close, which saves the invoice and brings you back to whatever you were doing before. You can Save and Share a Link. This option saves the invoice and simply emails a link to the customer. When they select the link they’ll see the invoice. Save and send lets you write an email to your customer and will attach the invoice to the email. And you can use Save and New if you want to save the invoice and create another one. Let's select Save and Send. On the left you can see and change the subject and body of the email you’re sending. And on the right you see a preview of what your customer will receive. Select Send and Close to send the invoice. QuickBooks confirms that the email was sent to your customer. And you can see the customer’s balance has increased by the amount of the invoice. Now you’re ready to create your own invoices.
Your quotes or invoices will look different depending on whether you have the old or new quote and invoice experience.

Create an invoice from scratch

Create an invoice from scratch if you don’t have any existing records to import or quotes to convert.

To watch more how-to videos, visit our video section.

  1. Select + New, then Invoice.
    Note: If you are viewing the new QuickBooks experience, you might see Image of the create icon. Create instead of + New.
  2. Select a customer from the Add Customer Dropdown arrow icon. dropdown. 
  3. Make sure all of their info is correct, especially their email address.
  4. Review the Invoice date, Due date, and Terms. Enter new dates or terms, if you need to.
    Tip: In the Terms field, Net refers to the number of days until the payment is due. 
  5. For each line item on the invoice, select a product or service from the Dropdown arrow icon. dropdown. To add additional line items, select Add product or service.
  6. Enter the quantity (Qty) and Rate, if needed.
  7. To customise the info or design of your invoices, select âš™ Manage. Then select the options from the side panel. QuickBooks remembers your choices and applies them to all existing and future invoices.
  8. Select Save and close. If you want to send it, select Review and send, then follow the prompts on screen.

Next steps

Once you create an invoice, send it to the customer.

When your customer makes a payment on ‌an invoice, record it in QuickBooks Online. You may need to do this more than once if they don't pay the invoice in full.

Related links

QuickBooks LedgerQuickBooks Online EssentialsQuickBooks Online PlusQuickBooks Online Simple Start