Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Hello there, joyknxsa.
I can show you the easy steps on how to link the customer's credit to their open invoices. If you used a journal entry, be sure that the affected credit account is Accounts receivable (A/R) and named to the customer.
If you haven't yet created a journal credit or credit memo, here's how:
Journal Entry
Credit memo
After you've decided how you wish to enter the credit, you can use the Receive payment option to link the credit to an open invoice.
Feel free to use these links in handling customer payments:
Let me know if there's anything else that you need help with. take care and have a great day!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.