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accounts-2blue-c
Level 1

I cannot print preview my invoices

It will only allow me to save to a PDF, I cannot preview and then print.
1 Comment 1
Adrian_A
Moderator

I cannot print preview my invoices

Hi accounts2,

 

I'm here to ensure you can preview and print invoices.

 

You may be experiencing some browser-related issues. Thus, let's perform some troubleshooting steps to fix the issue.

 

To start with, let's log into your account on a private window and print the invoice from there. You may use these keyboard shortcuts to open one:

 

  • Google Chrome: Ctrl + Shift + N
  • Microsoft Edge & Mozilla Firefox: Ctrl + Shift + P
  • Safari: Control + Option + P

 

If it works, you can go back to a regular browser and clear its cache. An accumulated cache can also be the reason for some abrupt issues when printing invoices. You can also switch to a different browser like Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari.

 

Furthermore, you can check this article in case you want to print multiple sales forms: Print numerous sales forms.

 

Don't be hesitant whenever you have concerns about printing transactions.