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I want to officially welcome you to the Community space, @ilsehahn-q-studi. I'll be happy to help you get this resolved.
You can review the Bank deposit that you created and verify if affected accounts are Accounts receivable associating the correct customer. This way, your invoice doesn't show Overdue and the statements will reflect the credits. Let me show you how:
If you make any changes, you can apply the deposit entry as a credit to the invoice. Here's how:
For additional details about the steps above, click this article: How to link a deposit to an invoice.
Also, regarding the utility fee, you can make it Billable to your customer and it to the invoice. For more details, check out this article: Enter billable expenses. It contains steps on how to add the billable expense to the invoice.
Additionally, I'm adding these articles that will help you find payments you expect to see in the Bank Deposit window in QuickBooks Online:
That's it! Please let me know if there's anything else I can do to be of assistance. Wishing you and your business continued success in all that you do.
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