My invoices and statements are no longer delivered to my email inbox please help urgent they show as undelivered

Hi, marietjie2. Are you referring to the QuickBooks Online subscription invoice and statements, or a copy of the customer sales form?

If you mean the customer invoices and statements, I recommend checking your junk and spam folders. If they're not there, verify that your email address is correct by following these steps:

1. Go to the Gear icon, then select Account and settings.
2. In the Company tab, scroll down to the Customer contact info section, then click Customer email.
3. Check the email address and edit it if needed.
4. Select Save, then Done.

Once done, resend the invoice to see if it works. If it doesn't, consider asking an IT expert to configure your server to accept QuickBooks Online mail server host names and IP addresses.

If you're referring to invoices and statements linked to your QuickBooks subscription, you can follow the troubleshooting steps outlined in this article: Receive important email messages from Intuit.

Please leave a reply below if you have any other questions.