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shawn-shawntec-c
Level 1

Need to erase a company on my profile

 
1 Comment 1
SarahannC
Moderator

Need to erase a company on my profile

Hello there, @shawn-shawntec-c.

 

Let me help you erase a company on your profile.

 

If you want to start fresh with a new QuickBooks Online company, you have the option to purge your account. You can only do it if you've been using it within 90 days of signup. The system deletes all data entered into the company.

 

Here's how: 

  1. Sign in to your QBO, then change the URL. Example: https://...qbo.intuit.com/app/homepage to https://...qbo.intuit.com/app/purgecompany
  2. Type YES, then click OK.
  3. Click Wipe Data. Once the deletion is made, you'll be redirected to your home page.

 

For additional reference about this action, read this article: Delete your data and start over in QuickBooks Online

 

If your account has been active for more than 90 days, you can't delete the data. Instead, you have to cancel your account, then start a new subscription (if you want).

  1. Sign in to your QuickBooks Online account.
  2. Go to the Gear icon.
  3. Then select Account and Settings.
  4. Select Billing and Subscription.
  5. Select Cancel .
  6. Follow the on-screen prompts to complete the process.

 

Once you do it, the company will no longer show under the QuickBooks Companies (active companies). Instead, you can view it under the Canceled Companies.

 

Feel free to visit these articles to learn more about managing several companies (canceled or active) and other topics: 

 

Let me know if there is anything I can assist you with by leaving a comment below. ​ I'm always glad to help in any way I can. Take care, shawn-shawntec-c.