Hello there, Natasjaj. There are several ways to remove your client, and that’s either through the Actions dropdown or by the Edit client dropdown. I understand the importance of removing your client, and let’s get through it.
To begin with, make sure that you sign in as the primary admin for your QuickBooks Online Accountant firm, so you’ll have the option to remove your client permanently.
Here’s how:
- Sign in to QuickBooks Online Accountant as an admin.
- Select Clients.
- In the Actions column, select the Delete permanently option for the client you want to remove.
- Click Yes to confirm.
The other way is through the Edit Client dropdown. Here’s how:
- Navigate to the Clients menu.
- Find the client you want to delete and select their name.
- From the Edit client dropdown, select Delete permanently.
- Click Yes to confirm.
We’re always here to help you if you have any other concerns.