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signs-ezsigns-co
Level 1

Has anyone else been having problems with their QB the last few days. Lots of error messages. I am also battling to load up my desktop version?

 
1 Comment
MaryLandT
QuickBooks Team

Has anyone else been having problems with their QB the last few days. Lots of error messages. I am also battling to load up my desktop version?

I haven't received a similar report about getting errors while using QuickBooks, signs-ezsigns-co.

 

It could be a browser-related issue. You can clear cache and cookies to delete the most recent accessed web pages. 

 

Follow the steps to clear cache for your browser:

After clearing cache, make sure to restart your browser. As an alternative,  use a supported, up-to-date browser to have the best and most secure experience with QuickBooks Online (QBO).

You may also need to locate your files, pleas refer to this article for the steps: Company file is missing or cannot be found

 

On the other hand, you can follow this link to help load up the Desktop version: QuickBooks Desktop doesn't start or won't open. This article I've provided to you is tagged as United States since QuickBooks Desktop is only available in US, Canada, and United Kingdom.

 

I'm always here to help if you have any other concerns or questions. Just tag my name in the comment section and I'll get back to you as soon as I can.