It saddens me to hear that you have decided to leave us, elna. We have taken note that QuickBooks Online may not be the ideal solution for your particular requirements. Our top priority is to assist you in discovering the most suitable tools to meet your needs.
If you decide to cancel your QBO subscription, QuickBooks will offer you the option to view your data in read-only mode for a period of one year. Once this period is over, your data will be automatically removed from the system by the application. Before we proceed, if you happen to have data on your current subscription, you can export them into an Excel file to have a backup. Then, here’s how you can cancel your account:
- Sign in to the Intuit Account Manager.
- From there, go to the Products & billing tab.
- Select your company name, and find the product you wish to cancel, then select Cancel.
- Choose why you're canceling your subscription from the choices. Once you’ve filled it out, select Continue to cancel.
- You’ll see a page that details product benefits, and the last day you'll be able to use your subscription. Select Continue to cancel.
- A pop-up confirming your subscription is canceled will appear, then you can select Got it.
Moreover, if you find yourself getting back to business with QuickBooks, you can re-subscribe or reactivate your account in a few steps. We will be happy to serve you back.
If you require additional assistance, please do not hesitate to leave a comment. I am always available to lend a helping hand. Stay well!
