I'm here to ensure we're able to let your team members access in QuickBooks Online (QBO), dawie.
In resetting a password make sure your team member able to access their email. Here's how:
- Go to QuickBooks Online sign-in page.
- Click on I forgot my user ID or Password.
- Follow the instructions on the screen.
They will receive a password reset link in your email. Click on the link and follow the instructions to reset the password.
I'm also adding this article as your reference to reset the password: Recover your QuickBooks Online account.
We can also change your email address, user ID, or password for your QBO account at any time. Just access your Intuit Account Manager account. To learn more about this, kindly check out this article: Change your email, user ID, or password for QuickBooks Online. It also includes related articles about updating specific areas in QBO.
We can also check this article to see different user types and their levels of access in QuickBooks Online: User types and user permissions in QuickBooks Online.
Drop a reply anytime if we still have questions or concerns with your account. I'll be here to help. Take care and stay safe.
