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martin-realcore-
Level 1

I get an error saying "error loading transaction" when i capture expenses. how do i resolve this?

 
1 Comment 1
FritzF
Moderator

I get an error saying "error loading transaction" when i capture expenses. how do i resolve this?

Welcome to the Community, @martin-realcore-.

 

If you're getting this error when creating an expense in QuickBooks Online (QBO), the browser may be already full of frequently accessed page resources, causing some unusual responses.

 

To fix this, try signing into your QBO using a private browser (incognito). Here's how:

 

  • Press Ctrl Shift (Google Chrome).
  • Ctrl Shift (Firefox).
  • Control Option (Safari).

 

Once logged in, try to create an expense transaction to double-check. This can be done by clicking the + New option and selecting Expense

 

 

If the error is gone, return to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.

 

You can also edit or delete expenses you recorded to make sure everything is accurate. Refer to this article for further guidance: Enter, edit, or delete expenses in QuickBooks Online.

 

Please click the Reply button below if you have any other issues or concerns. I'm always here to help. Have a great day!