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chasecrampton
Level 1
posted
‎April 09, 2026 02:27 PM
last updated ‎April 09, 2026 4:59 PM

I want to upgrade my subscription but am finding it impossible with Google play store. How do I solve this or subscribe in a different way please?

I tried unsescribing and resubscribung but cannot upgrade my subscription when I do this via googles play store.

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1 Comment 1
Erika_K
QuickBooks Team
QuickBooks Team
‎April 09, 2026 04:20 PM

I want to upgrade my subscription but am finding it impossible with Google play store. How do I solve this or subscribe in a different way please?

Hi, @chasecrampton. We're unable to upgrade subscriptions while using mobile app billing, so you'll need to switch to Intuit direct billing to change your plan. In that case, contact our live support team. They have the specific tools required to transfer your billing management from the Google Play Store to Intuit.

 

Once the transfer is complete, you can successfully upgrade your subscription level. QuickBooks will bill you directly instead of Google following the transfer, with the next cycle beginning 30 days later.

 

Leave a comment below if you require further information about this. 

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