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Hi there, joan-buildxstudi.
Once you subscribe to the annual billing, you'll be charged once a year only. It's possible that you use other services that may have a fee. For example, your bank may charge you a service fee if you use online banking with QuickBooks Online.
You'll want to review Billing & Subscription to check it.
In addition, you'll want to reach out to our Customer Support Team so they can further assist you with your billing concerns. The new "Help" menu interface:
For the old "Help" menu:
Keep on posting here if you need more help. Stay safe and healthy!
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