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ernest3
Level 1

What is the number to get assistance that I can dial from South Africa. I have tried the OnLine help function but I am not getting my problem sorted.

 
1 Comment 1
AlcaeusF
Moderator

What is the number to get assistance that I can dial from South Africa. I have tried the OnLine help function but I am not getting my problem sorted.

Hello @ernest3,

 

Thank you for choosing QuickBooks Online as your accounting software. I'm here to share information about contacting support for users using the South Africa version.

 

Your options when contacting support will depend on the region of your QBO. Currently, a number to get assistance for product concerns is unavailable for users in South Africa. 

 

I recommend you continue working with our Messaging Team to fix the problem. They can also verify if support callback is possible to speak with them via phone.

 

Here's how:

 

  1. Sign in to your QuickBooks account.
  2. Click the Help option in the upper-right corner.
  3. Go to the Search tab.
  4. Press Contact Us.

 

Please know we'd love to lend a hand here in the Community space. You can add more details about the concern, and we'll get back to you as quickly as possible.

 

Additionally, I've included a link that contains a hub of articles related to how you can manage your QuickBooks account: Account management.

 

I'm always available if you need further assistance fixing the problem in QuickBooks. You can reach out to us by clicking the Reply button below.