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Wynand478
Level 1

Added same bank account twice, now my figures are showing double.

Hallo, I accidentally added the same bank account twice now all my transactions are showing double income and expenses. I removed the duplicate account, but figures are still showing.Can someone please assist

1 Comment 1
MirriamM
Moderator

Added same bank account twice, now my figures are showing double.

Hi there, @Wynand478. I'm here to help ensure that your transaction will no longer show twice in QuickBooks Online (QBO).

 

To keep your records in order, you can exclude duplicate downloaded transactions. Let me show you how:

 

  1. In the left menu, click Banking/Transactions.
  2. Go to the Banking tab.
  3. Select the account from the list.
  4. Locate the duplicate.
  5. Tick the box for the transactions you wish to remove and press the Exclude menu. 

 

Once done, the transaction will move to the Excluded section.

 

To know more about removing duplicate entries, I recommend visiting this article:  Exclude a bank transaction you downloaded into QuickBooks Online.

 

For additional reference in managing your bank transactions, you can check this article: Categorise and match online bank transactions in QuickBooks Online.

 

Drop me a comment below if you have any other questions about managing your bank transactions in QuickBooks. I'll be happy to help you some more.