Hello there, Franz.
Thank you for letting us know about this issue with FNB South Africa not importing transactions automatically. We understand how essential this feature is for managing your finances smoothly.
To start, could you provide more details about the issue you're experiencing? Have you encountered any error messages when attempting the import, or has the connection stopped working entirely? Any additional details will help us troubleshoot this effectively.
If you’re encountering a specific error while linking your account, you can refer to this helpful article to find the error code and find step-by-step instructions to resolve it: Troubleshoot and resolve banking errors.
In the meantime, we recommend manually importing your transactions so your records stay up to date. If the automatic connection is restored later and you notice duplicate transactions, you can exclude them in QuickBooks to avoid duplicates.
For any further questions or require additional assistance, please add a comment below. We are here to help.
