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fourrivers1-outl
Level 1
posted
‎November 02, 2020 11:00 PM
last updated ‎November 02, 2020 11:00 PM

GOOD DAY. I AM HAVING DIFFICULTY OPENING QUICKBOOKS. IF YOU HAVE A CALL CENTRE NUMBER I CAN CALL TO HELP I WOULD REALLY APPRECIATE IT. THANK YOU.

 
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1 Comment 1
FritzF
Moderator
Moderator
‎November 03, 2020 12:23 AM

GOOD DAY. I AM HAVING DIFFICULTY OPENING QUICKBOOKS. IF YOU HAVE A CALL CENTRE NUMBER I CAN CALL TO HELP I WOULD REALLY APPRECIATE IT. THANK YOU.

Welcome and thanks for posting the Community, @fourrivers1-outl.

 

To check if this is a browser-related issue (cache and cookies), try signing into your QuickBooks Online (QBO) using a private browser (incognito).

 

Here's how:

 

  • Press Ctrl + Shift + N (Google Chrome).
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  • Control + Option + P (Safari).

 

If you're able to open your account, return to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.

 

Also, if you still wish to contact our support, here's how to reach them:

 

  1. In QBO, click the Help (question mark) icon at the upper right.
  2. Select Contact Us at the bottom to connect with our live support.

 

Please know that I'm only a post away if you have any other issues or concerns. I'll be here to help. Have a good one!

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