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Steven_ZA
Level 3
posted
‎March 02, 2023 05:57 AM
last updated ‎March 02, 2023 5:57 AM

How to revive exception after VAT unfiling?

I had a VAT return with an exception from a previous period. I then found an issue and had the VAT return unfiled. The problem is that the exception no longer shows, and the VAT amount is out by that exception amount now.

 

How can I get the exception to show again, or what would the corresponding account be to journal against VAT payable to make the VAT return balance again?

 

I tried changing the date of the exception document (a bill) to see if it would create a new exception, but while it shows under Exceptions now, it shows as 0 and marked as "filed". So it seems while the VAT return was unfiled, the exceptions from that period stay as filed?

 

Thanks!

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1 Comment 1
Carneil_C
QuickBooks Team
QuickBooks Team
‎March 02, 2023 08:14 AM

How to revive exception after VAT unfiling?

Help has arrived, @Steven_ZA.

 

I can route you in the right direction for support so that your VAT exception shows again. 

 

Since you've filed your VAT return with an exception from a previous period, I recommend contacting our QuickBooks Online Support Team. 

 

Thus, this requires a screen-sharing session to investigate this matter further. They have tools to help you manage your VAT exceptions accordingly. Here's how you can reach out to them: 

 

  1. Go to Help (?). 
  2. Select Contact Us.
  3. Please enter your question and tap Continue.
  4. Choose a way to connect with a live support agent: Ask the community, or Chat with us.

 

Additionally, you can check out this article to help you file your VAT return and record your tax payment in QuickBooks Online moving forward: File your VAT return and record tax payments in QuickBooks Online.

 

Please keep me updated on how it goes in the comments below if you need anything else or have concerns about managing your VAT in QBO. Take care always. 

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