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luyolothumana
Level 1

my bank transactions are not being posted, why is this happening and how can I fix it ?

I have 15 transactions left to post from my bank feed which I imported using csv, these 15 transactions are refusing to post. I have posted them numerous times only to immediately find them returned to the pending tab.,

1 Comment 1
KenoLee_P
QuickBooks Team

my bank transactions are not being posted, why is this happening and how can I fix it ?

Hi there, Luyolo. The transaction likely keeps reappearing in the For Review tab due to an issue with your browser’s cache. Outdated temporary files can cause the bank feed to lag or display incorrect statuses.

 

To ensure you're working with the most up-to-date interface, please refresh your browser window. For a more thorough reset, logging out and then back into your QuickBooks account can also resolve these display issues.

 

You can also try accessing your account via an incognito or private browsing mode. Try also using a supported browser as these work best with QuickBooks.

 

If the issue persists, please reach out to QuickBooks Live Support. They have the advanced tools and account access needed to investigate this deeper and resolve it for you in real-time.

 

If you have additional questions, feel free to comment below.