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desmond2
Level 1

My VAT setup is suddenly gone I am an Accountant in South Africa My business, my clients VAT setup just disappeared. No VAT columns on Bills ? Month end Year end HELP

 
1 Comment 1
KenoLee_P
QuickBooks Team

My VAT setup is suddenly gone I am an Accountant in South Africa My business, my clients VAT setup just disappeared. No VAT columns on Bills ? Month end Year end HELP

Hi desmond2,

We're aware of the situation, and our engineers are working to restore full functionality as soon as possible. In the meantime, you'll want to log out and back in or try a different browser to restore the missing sales tax column.

For any transactions created yesterday between 8:45–11:15 AM PT, you'll also need to open and re-save them to update the tax amounts.

If the issue persists, please reach out to our QuickBooks Online Live Support team for immediate assistance.