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Intuit

Add clients to QuickBooks Online Accountant

Learn how to add clients to your firm.

Getting a new client is great. Connecting to clients through QuickBooks makes doing their bookkeeping even easier. Add them to your firm so you have their info. You can also make direct edits to clients' accounts directly if they invite you to be their accountant.

Here's how to add clients who already have QuickBooks Online. We'll also show you how to add clients who are brand new to QuickBooks.

If your client already has QuickBooks Online, ask them to invite you to become their accountant:

  1. Ask your client to send the invite to the email address you use for your QuickBooks Online Accountant firm.
  2. Open the invite email and select the Accept Invitation link.
  3. Sign in with your user ID and password.
  4. If you have multiple QuickBooks Online Accounting firms, select the one you want to connect your client to.

When you accept the invite, QuickBooks connects their accounts to your firm and adds them to your client list. You can now review and make edits to their books.

If you can't connect, don't worry. Here's what to do if you can't accept their invitation.

Transfer clients with existing QuickBooks subscriptions to your wholesale billing plan

If a client wants to become part of your wholesale billing plan but already pays for their subscription, follow these steps to transfer their subscription.

  1. In QuickBooks Online Accountant, go to the Clients menu.
  2. Select Add client.
  3. Select Business or Individual.
  4. Enter your client's info.
  5. In the Products section, select Subscription.

Follow the next set of steps based on whether you want to add your client to your wholesale billing plan.

You can add clients to your wholesale billing plan and subscribe to QuickBooks for them. This lets you pick the products that best fit their needs. Learn more about wholesale billing and discounts you can offer.

  1. In the QuickBooks section, select Wholesale discount to add your client to your wholesale billing plan.
  2. Review the available QuickBooks products in each section.
  3. Select the products you want to subscribe your client to.
  4. If you also plan to do admin work for your client, select the Make me the Master Admin checkbox.
  5. When you're ready, select Save.

QuickBooks connects their accounts and adds them to your client list. You can now review and make edits to their books.

You can also give clients a direct discount and let them handle their own billing and subscription.

  1. In the QuickBooks section, select Direct discount. This gives your client a discount, but they will pay for their own subscription to QuickBooks.
  2. If you also plan to do admin work for your client, select the Make me the Master Admin checkbox.
  3. When you're ready, select Save.

QuickBooks connects their accounts and adds them to your client list. You can now review and make edits to their books.

Even if your client doesn't have QuickBooks, add them to your firm so all of your clients' info is in one place:

  1. In QuickBooks Online Accountant, go to the Clients menu.
  2. Select Add client.
  3. Select Business or Individual.
  4. Enter your client's info.
  5. In the Products section, select No subscription.
  6. When you're done, select Save.

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