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Let's perform some troubleshooting steps to export your reports successfully in QuickBooks Online (QBO), seugnet.
This might have something to do with the setup of your excel application. You can update it to the latest version. If the same thing happens, it's possible the browser's cache data is full of frequent access to web pages or damaged. This prevents you from exporting your reports in QBO. To better isolate this issue, let's perform some solutions below to confirm browser-related issues:
If the problem perists, I'd suggest contacting our Customer Support Team. They'll pull up your account in a secure environment and investigate what's causing this issue. Here's how:
Visit our Reports page to learn more about running and managing your financial reports in your account.
I'd like to know how you get on after performing the steps or after reaching out to our support, as I want to ensure this is resolved for you. Just reply to this post and I'll get back to you. Take care always.
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